(509) 783-3331 hr@tcrs1978.com

TRI-CITIES

RESIDENTIAL SERVICES

COMMUNITY SUPPORT

THANK YOU FOR 40+ YEARS OF HELPING TCRS SERVE THE TRI-CITIES

PARTNER WITH US

YOUR SUPPORT HELPS US DO EVEN MORE. WILL YOU CONSIDER COMING ALONGSIDE US FINANCIALLY? TOGETHER WE CAN DO GREAT THINGS FOR SOME AMAZING PEOPLE.

“We will strive also to educate our community in the appreciation and acceptance of those persons with disabilities, encouraging integration and equal participation of every individual.” – TCRS Philosophy 

Tri-Cities Residential Services is a Person Centered organization that teaches essential life skills and provides support to individuals with disabilities. TCRS maximizes their ability to function independently and effectively by promoting an environment that enhances the individual’s self-esteem, personal growth and self-sufficiency.

TRUTH

We are consistent with fact and reality. We strive to be reliable and accurate. We can be counted on to be genuine, faithful, honorable, upright in our conduct. We will be unswerving in carrying out our mission, vision and values. We are TRUE in our relationships with customers, fellow team members, contractors, community resources and community partners.

CUSTOMER FOCUSED

Serving others. We continually seek to understand the needs of all of those who depend on us (our clients, contractors, community partners, community resources, our fellow team members and agency personnel). Then we strive to exceed all their expectations.

RESULTS ORIENTED

Every one of us takes responsibility for meeting our commitments—our personal ones as well as those of the entire organization. We take ownership of the results. We never stand still: we are never satisfied. All of us—individually and as teams—constantly look at everything we do and ask, “How can we do this better?” Then, we use a systematic approach to take action.

SYNERGY

One for all, and all for one. We work together, sharing a common purpose, a common culture and common goals. We genuinely care for and support not only those to whom we provide care, but also those with whom we work shoulder to shoulder, to do everything necessary to achieve our mission and vision.

COMMUNICATION

We value open, honest, candid, respectful growth-producing dialogue. We encourage the sharing of divergent views in helping move us forward. We value and encourage each member’s contribution to ideas, issues and strategies. Communicating is the foremost tool we use in providing effective and efficient quality service to our customers.

AGILITY

We strive to respond in a quick and easy fashion to the demands of our commitments. We are active, alert and nimble in carrying out our responsibilities in order to fulfill our mission with the “Best Practice” strategies being used.

RESPECT

We say what we believe, and do what we say. We are trusted because we are trustworthy. Our personal, team, and organizational values are aligned with everything we say and everything we do.

EMPOWERMENT

We believe we control our destiny and can “authorize” others, through training and support, to be “masters” of their own destiny. We are committed to improving our skills, knowledge and abilities in order to perform our job with the highest degree of success. We are “authorized” to make a difference and impact in fulfilling our mission by innovative, creative, daring. . . .

SUPPORT & SERVICES

We enjoy what we do. Providing residential services is hard work, but even hard work can be fun. We take our job seriously. We strive for excellence and have fun.

UNLOCK YOUR FUTURE AT TCRS

CONTACT US FOR CAREER OPPORTUNITIES

PERSON CENTERED SERVICE

TOGETHER WE CAN

DO GREAT THINGS

CLIENTS ASSISTED

RESIDENTIAL PLACEMENTS

COMMUNITY PARTNERS

PHILOSOPHY

All persons have the right to live a life which is an expression of their special talents and creative abilities. Individuals with disabilities are entitled to this same right of expression within a life style which allows personal growth and development.

The role of Tri-Cities Residential Services is one of fostering an environment that promotes self-esteem, personal growth and self-sufficiency in the individuals who participate in agency programs. Behind our role lies the assumption that each person can adapt to living as independently as possible in the community given adequate training and support, and can adopt the norms and patterns which exist in the mainstream of society at large.

Tri-Cities Residential Services believes that an improved quality of life as defined by the individual is the central outcome that must be achieved. Focus of services will be on health and safety, self-esteem and personal value, personal power and choice, community integration and inclusion, positive relationships and competencies in managing personal affairs. In order to achieve the above stated outcome, Tri-Cities Residential Services will promote a strong partnership and collaboration between the individual participant, their families and/or significant other and TCRS personnel. This partnership and collaboration is centered in the belief that the individual participant is the ultimate decision maker, with important input from family, friends, significant others and TCRS personnel.

Tri-Cities Residential Services will work toward making technologies and resources available to individuals with disabilities in the Tri-Cities area. We will strive also to educate our community in the appreciation and acceptance of those persons with disabilities, encouraging integration and equal participation of every individual.

SERVING THE GREATER TRI-CITIES COMMUNITY SINCE 1978